If you’re a contractor in the manufacturing, maintenance, or construction industries, there’s an important update you need to know: Ghirardelli Chocolate Company has officially partnered with ISNetworld® (ISN®) to manage its contractor qualification process.
As of July 1, 2025, all contractors performing work for Ghirardelli are required to become ISNetworld subscribers and meet Ghirardelli’s specific compliance requirements through the platform.
At Cascade QMS, we help contractors just like you navigate ISNetworld with confidence. Here’s what this change means for your business—and how you can take action today.
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Ghirardelli: A Legacy Brand with a Nationwide Presence
Founded in 1852, Ghirardelli is one of America’s most iconic chocolate brands. Known for its premium chocolates and baking products, Ghirardelli has built a reputation for quality and innovation.
Today, Ghirardelli operates its main manufacturing and distribution hub in San Leandro, California, while also maintaining corporate offices in Larkspur and a flagship retail and tourist experience at Ghirardelli Square in San Francisco. Beyond its headquarters, Ghirardelli runs a nationwide network of Chocolate Shops & Soda Fountains in popular destinations like Chicago, Orlando, Las Vegas, and New York City.
What Ghirardelli Produces—and Suppliers They Work With
Ghirardelli produces a wide variety of chocolate and baking products, including individually wrapped squares and bars, baking chips and cocoa powders, premium hot cocoa mixes, as well as gift boxes and seasonal confections.
To keep its operations running smoothly and meet customer demand, Ghirardelli works with a wide range of business partners:
- Maintenance and repair contractors for manufacturing equipment and facilities
- Food-safe industrial cleaning services
- Electrical, HVAC, and plumbing contractors
- Construction and renovation firms
- Environmental and waste management providers
- Safety and EHS consultants to maintain regulatory compliance
- Transportation and logistics companies for warehousing and distribution
If your company provides services in any of these areas, now is the time to ensure you’re ready to meet Ghirardelli’s updated compliance expectations through ISNetworld.
How to Enroll in ISNetworld as a Contractor
If your company is not yet subscribed to ISNetworld, enrolling is a straightforward process, but it does require attention to detail. To begin, visit ISNetworld’s website and select the option to join as a contractor. You’ll be asked to provide your company’s basic information, including your legal name, tax ID number, contact details, and business classification. ISNetworld charges an annual subscription fee, which varies based on the size of your company, and payment is required to activate your account.
Once your account is active, you can log in and start completing your Company Profile, which includes submitting Environmental, Health & Safety (EHS) programs, insurance certificates, OSHA logs, and any other documentation required by your clients. To ensure your account is visible to Ghirardelli, you’ll also need to link your profile to their company within the ISNetworld system.
Enrolling in ISNetworld not only qualifies your company to continue working with Ghirardelli, but it also opens the door to opportunities with hundreds of other clients who use ISN to manage their contractor networks. If you need guidance during the enrollment process, Cascade QMS is here to help every step of the way—from setting up your account to ensuring your documentation meets client-specific requirements.
What’s Required for an ISNetworld Grade
ISNetworld allows Ghirardelli to verify that contractors meet their high standards for safety, insurance, and operational reliability.
Specifically, you’ll need to:
-Complete and maintain your Company Profile in ISNetworld
-Submit Environmental, Health, and Safety (EHS) Questionnaires
-Undergo a Desktop Review & Implementation Assessment of EHS programs (known as RAVS® in ISNetworld)
-Upload required documentation, such as insurance certificates, OSHA logs, and EMR data
All contractors must meet these requirements by August 1, 2025 to remain eligible to work with Ghirardelli.
How Cascade QMS Can Help
At Cascade QMS, we specialize in simplifying ISNetworld compliance for contractors. Whether you’re new to ISN or need help aligning your account with Ghirardelli’s specific requirements, we’ve got you covered.
As part of our ISNetworld Management Plan, our team will:
- Set up or optimize your ISNetworld account
- Complete questionnaires and upload required documents on your behalf
- Identify and resolve any compliance gaps
- Monitor and maintain your account’s good standing over time
We’ve helped contractors across construction, manufacturing, food production, and utilities win and keep contracts by staying ISN-compliant.
Don’t Risk Missing the Deadline
The August 1 deadline is fast approaching. Contractors who are not fully compliant by then may lose the opportunity to work with Ghirardelli—a premier name in the food industry.
Let Cascade QMS help you acquire an meet the deadline and maintain your competitive edge. Contact us today for a free consultation.
Stay compliant. Stay competitive. Partner with Cascade QMS.